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Summary Profile Mohammed Mousa
Mohammed Mousa 
JAM Systems International Internet Portal > Company > Team > Summary Profile Mohammed Mousa
Mohanned Mousa 











Personal Information

  • Born 1975
  • Executive Consultant since 2011
  • Former Managing Director in a Technology Start-Up and Operational Manager for IT Service Management and Infrastructures
  • German National / UAE Resident
Education and Certifications
  • Education Math.-Tech. Ass. / System Integration
  • Studies in Elect. Engineering @ RWTH Aachen
  • Studies in Business Administration @FOM
  • Certified ITIL V3 Expert
  • Certified ISO / IEC 20000 Consultant / Manager
  • Certified Six Sigma Champion
  • Certified Total Value of IT (TVIT) Analyst

Relevant Project Experience (Excerpt)


  • Service manager responsible in international outsourcing deals for the launch and improvement of business and IT processes
  • Operations Manager responsible for transformation, design and transition of complete support units into offshore including processes and infrastructure consolidations
  • PM for implementation of processes and management systems according to ITIL, ISO20000 and Six Sigma
  • Project manager for international outsourcing projects in the sectors telecommunication and finance

Core Competencies

  • Business / IT alignment through significant know-how in service management and technologies
  • Customer relationship and provider steering in big and international outsourcing deals
  • Significant ability to add value through efficient mapping of business objectives and requirements to appropriate, reliable IT infrastructure solutions (back-end and front-end) governed through according processes and management systems